Transit Training Needs Assessment: Identifying Current and Future Training Needs of the Public Transportation Industry, Final Report

Noland, Robert B; DiPetrillo, Stephanie; Lubin, Andrea; Alan M. Voorhees Transportation Center; Edward J. Bloustein School of Planning and Public Policy (Rutgers University)

doi:10.21949/1510677

Advanced Search

Select up to three search categories and corresponding keywords using the fields to the right. Refer to the Help section for more detailed instructions.

Search our Collections & Repository

Advanced Search
Custom Query

All these words:

For very narrow results

This exact word or phrase:

When looking for a specific result

Any of these words:

Best used for discovery & interchangable words

None of these words:

Recommended to be used in conjunction with other fields

Language:

Dates

Publication Date Range:

to

Document Data

Title:

Document Type:

Library

Collection:

Series:

People

Author:

Clear All

Query Builder

Query box

Clear All

For additional assistance using the Custom Query please check out our Help Page

i

Transit Training Needs Assessment: Identifying Current and Future Training Needs of the Public Transportation Industry, Final Report

2021-03-01
By Noland, Robert B ; DiPetrillo, Stephanie ; Lubin, Andrea

[PDF-10.88 MB]

Select the Download button to view the document

This document is over 5mb in size and cannot be previewed

English

Details You May Also Like

Details:

Creators:

Noland, Robert B ; DiPetrillo, Stephanie ; Lubin, Andrea

Noland, Robert B ; DiPetrillo, Stephanie ; Lubin, Andrea Less -
Corporate Creators:

Alan M. Voorhees Transportation Center ; Edward J. Bloustein School of Planning and Public Policy (Rutgers University)

Alan M. Voorhees Transportation Center ; Edward J. Bloustein School of Planning and Public Policy (Rutgers University) Less -
Corporate Contributors:

United States. Federal Highway Administration. Office of Research, Demonstration, and Innovation ; United States. Department of Transportation. Research and Innovative Technology Administration

United States. Federal Highway Administration. Office of Research, Demonstration, and Innovation ; United States. Department of Transportation. Research and Innovative Technology Administration Less -
Subject/TRT Terms:

[+]

Frontline Staff Maintenance Personnel Management Personnel Retention Public Transit Recruiting Skills Gaps Technological Innovations Training
Publication/ Report Number:

FTA Report No. 0191
DOI:

https://doi.org/10.21949/1510677
Resource Type:

Tech Report
Geographical Coverage:

United States
Edition:

Final, 2/17-11/20
Corporate Publisher:

United States. Federal Transit Administration. Office of Research, Demonstration, and Innovation
Abstract:

This study, commissioned by the National Transit Institute (NTI) as part of its work to address training needs, investigated skills gaps among the workforce of the U.S. public transportation industry, identified strategies to address those gaps, and explored approaches to more successfully recruit and retain the full spectrum of the transit workforce, from frontline to technical to professional staff. The researchers documented five recurring areas of cross-cutting training needs: communicating with the public, conflict resolution, verbal and written communication skills, leadership and supervision skills, and understanding of disability issues and communication with populations with diverse abilities. The researchers also documented training to understand rapidly- changing technologies as a significant area of concern, as the need for such training cuts across many job duties and positions
Format:

PDF
Collection(s):

Federal Transit Administration
Main Document Checksum:

[+]

urn:sha256:34c8f1ad5701d1300f88e78c63194ec707663379eef5c1042396aba8a781d124
Download URL:

https://rosap.ntl.bts.gov/view/dot/55684/dot_55684_DS1.pdf
File Type:

No Additional Files

More +

Transit Training Needs Assessment: Identifying Current and Future Training Needs of the Public Transportation Industry, Final Report

Details:

Supporting Files

You May Also Like