Air Travel Consumer Report: March 2024

United States. Department of Transportation. Office of Aviation Consumer Protection

doi:10.21949/1530536

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ROSA P serves as an archival repository of USDOT-published products including scientific findings, journal articles, guidelines, recommendations, or other information authored or co-authored by USDOT or funded partners. As a repository, ROSA P retains documents in their original published format to ensure public access to scientific information.

i

Air Travel Consumer Report: March 2024

2024-03-01
By United States. Department of Transportation. Office of Aviation Consumer Protection
Series: Air Travel Consumer Report [Series]

[PDF-4.40 MB]

English

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Details:

Corporate Creators:

United States. Department of Transportation. Office of Aviation Consumer Protection
Subject/TRT Terms:

[+]

Aircraft Carriers Airlines Air Transportation Air Travel Baggage Flight Delays Passenger Service Schedule Maintenance Security Trend (Statistics)
Series:

Air Travel Consumer Report [Series]
DOI:

https://doi.org/10.21949/1530536
Resource Type:

Statistical Report
Geographical Coverage:

United States
Corporate Publisher:

United States. Department of Transportation. Office of Aviation Consumer Protection
Abstract:

The report is divided into sections (Flight Delays, Mishandled Baggage Wheelchairs and Scooters, Oversales, Consumer Complaints, Customer Service Reports to the Transportation Security Administration, and Airline Reports of the Loss, Injury, or Death of Animals During Air Transportation). The sections concerning flight delays, mishandled baggage, wheelchairs and scooters and oversales are based on data collected by the Department’s Bureau of Transportation Statistics. The section concerning consumer complaints is based on data compiled by the Office of Aviation Consumer Protection. The section concerning customer service reports to the Department of Homeland Security’s Transportation Security Administration (TSA) is based on data provided by TSA. The section that deals with animal incidents during air transport is based on reports airlines are required to submit to the OACP. Each section of the report is preceded by a brief explanation of how to read and understand the information provided.
Format:

PDF
Collection(s):

National Transportation Data Archive
Main Document Checksum:

[+]

urn:sha-512:a6643ee07f92e453e6dc0666222c752529a9008c08db931be773cdd59e48fee3f99590f3444b109e0eb371306dce686a13ef022d58826d4936e2e4f474422b38
Download URL:

https://rosap.ntl.bts.gov/view/dot/74240/dot_74240_DS1.pdf
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No Additional Files

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Air Travel Consumer Report: March 2024

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