New Trends in E-Commerce Deliveries: The Rise of Instant Delivery Services in European Cities [Brief]
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2017-01-01
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Abstract:Courier services within cities have always existed (orders to troops defending the city, and more recently pizza at night and urgent documents from office to office). What makes them special today is that e-commerce is a fully established activity and customer demands are becoming more sophisticated. This often means a fast delivery at a low price or for free. The technology, including smartphone apps and tools for crowd sourcing, enables the provision of another type of delivery service.
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