Survey Research for Automated Shuttle Pilots: Issues and Challenges
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2021-05-01
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Edition:Final
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Abstract:As public and private entities increasingly test the use of automated shuttles for passenger transportation, project sponsors need evaluation methods that measure the willingness of potential passengers to use these vehicles and to identify factors that may increase or decrease acceptability. Toward this end, many automated shuttle pilot sponsors have used surveys as part of their overall evaluation program. This report reviews approaches used by recent projects and provides discussion for the development of future surveys across three key areas—survey population, survey approach, and questionnaire design.
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