United States Department of Transportation
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Edition:Final report
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Abstract:This final report documents the background, history, operations and findings of the Houston Smart Commuter operational test. This operational test was designed to evaluate the potential for achieving more efficient use of travel alternatives through the provision of travel conditions via portable computer devices and an automated telephone system. Ongoing technical problems, participant and control group attrition, external influences, and problems with evaluation data quality made it impossible to prove or disprove the effectiveness of the Advanced Traveler Information System design concept. Nevertheless, some changes in travel patterns were made by project participants and several design, procurement, deployment, operations and project management lessons were learned that will be useful in future deployments.
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