United States Department of Transportation
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Edition:Final Report
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Abstract:Many transit operators have adopted sets of service performance measures and standards and have developed plans to use them in a systematic evaluation. In some cases, however, transit operators have not been able to implement the measures and standards because they have had difficulty in developing a cost-effective system to collect the needed information. To assist these operators, the Office of Planning Assistance of the Urban Mass Transportation Administration (UMTA), through its Special Studies Program, has sponsored a study in data collection. This two-volume manual is the product of this study and it documents a method to develop comprehensive statistically-based data collection programs that will enable transit operators to collect passenger-related data in a cost-effective manner. The objective of the bus transit monitoring study is to develop this method so that the bus transit industry will support the short range planning process. The two volumes of the manual document this method and provide transit operators with step-by-step procedures to develop their own individually-tailored programs. This volume, Volume 2, provides an extensive set of tables for determining sample sizes for systems and routes of varying size and operating characteristics. A two-stage approach is described with a baseline phase to produce detailed profiles for each bus route, and a monitoring phase to gather limited data on a periodic basis. The advantages and disadvantages of various data collection techniques are discussed in the report. Both the desired accuracy and the inherent variability of the data items are incorporated in the selection of a sampling plan. Allowance is made for the use of simple linear relationships between data items to reduce the overall cost of the data collection program where feasible. The recommended data collection program is shown to meet UMTA Section 15 reporting requirements for passenger-related data. (UMTA)
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