United States Department of Transportation
i
Incident Management Successful Practices: A Cross-Cutting Study: Improving Mobility And Saving Lives
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2000-04-01
[PDF-1.03 MB]
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Abstract:Incident management is the process of managing multi-agency, multi-jurisdictional responses to highway traffic disruptions. Traffic incidents are a major cause of congestion on the nation?s highway network. More than half of all freeway traffic congestion in the United States is caused by incidents. Traffic incidents have adverse impacts on public safety, traffic conditions, and the local economy. This document focuses on managing the majority of traffic incidents, averaging less than two hours in duration, through the daily coordination. Interagency coordination and cooperation facilitate efficiency in incident management operations. This is accomplished by improving working relationships among incident management agencies responsible for transportation, law enforcement, fire and rescue, environmental monitoring and safety from several jurisdictions (city, county, and state). This document is one in a series of products designed to help local officals and transportation planners provide ITS solutions that meet local and regional transportation needs. Photos, figures, web resources, 35 p.
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