United States Department of Transportation
i
Bus operator perceptions of safety risks.
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2013-07-01
[PDF-1.16 MB]
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NTL Classification:NTL-PUBLIC TRANSPORTATION-Bus Transportation;NTL-PLANNING AND POLICY-Surveys;NTL-SAFETY AND SECURITY-Transit Safety and Security;NTL-SAFETY AND SECURITY-Human Factors;
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Abstract:This paper presents the results of a survey of TriMet bus operators addressing safety risks in their assigned work. Surveyed risk factors
were organized into five categories: vehicle design and condition; route layout; operating conditions; fatigue; and stress. Operators
perceived fatigue and stress to be the greatest sources of safety risk, with split shifts, schedule pressures, passenger distractions, and
negligence of other roadway users being the primary contributors to these conditions. Operators were also surveyed on the frequency
and nature of “close calls,” with two-thirds of the operators indicating that such incidents occurred at least weekly and most often
involved being cut off by other roadway users. Operators endorsed high visibility enforcement initiatives to improve safety, focusing
primarily on negligent behavior. Other operator-recommended changes addressed scheduling practices and the need for more public
information and outreach on safety risks.
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